:root{--bg: #f4f6fb;--surface: #ffffff;--border: #e8ecf4;--text: #0f172a;--text-muted: #64748b;--text-soft: #94a3b8;--primary: #4f46e5;--primary-hover: #4338ca;--primary-soft: #eef2ff;--primary-glow: rgba(79, 70, 229, .15);--success: #059669;--success-soft: #ecfdf5;--warning: #d97706;--warning-soft: #fffbeb;--danger: #dc2626;--danger-soft: #fef2f2;--radius: 14px;--radius-sm: 10px;--shadow: 0 1px 2px rgba(15, 23, 42, .04), 0 8px 24px rgba(15, 23, 42, .06);--shadow-lg: 0 4px 6px rgba(15, 23, 42, .04), 0 20px 48px rgba(15, 23, 42, .1);--font: "Inter", -apple-system, BlinkMacSystemFont, "Segoe UI", sans-serif}*{box-sizing:border-box;margin:0;padding:0}body{font-family:var(--font);background:var(--bg);color:var(--text);line-height:1.55;min-height:100vh;-webkit-font-smoothing:antialiased}.app-shell{min-height:100vh;display:flex;flex-direction:column}.app-header{background:var(--surface);border-bottom:1px solid var(--border);padding:0 32px;height:64px;display:flex;align-items:center;justify-content:space-between;position:sticky;top:0;z-index:50;-webkit-backdrop-filter:blur(12px);backdrop-filter:blur(12px)}.app-logo{display:flex;align-items:center;gap:12px;font-weight:700;font-size:17px;color:var(--text);text-decoration:none}.app-logo-mark{width:36px;height:36px;border-radius:10px;background:linear-gradient(135deg,var(--primary) 0%,#7c3aed 100%);display:flex;align-items:center;justify-content:center;color:#fff;font-size:14px;font-weight:700}.app-nav{display:flex;align-items:center;gap:8px}.app-nav a{color:var(--text-muted);text-decoration:none;font-size:14px;font-weight:500;padding:8px 14px;border-radius:8px;transition:all .15s}.app-nav a:hover{color:var(--text);background:var(--bg)}.app-nav a.active{color:var(--primary);background:var(--primary-soft)}.app-main{flex:1;max-width:1280px;width:100%;margin:0 auto;padding:28px 32px 48px}.page-header{display:flex;align-items:flex-start;justify-content:space-between;gap:24px;margin-bottom:28px;flex-wrap:wrap}.page-title{font-size:28px;font-weight:700;letter-spacing:-.02em;line-height:1.2}.page-subtitle{color:var(--text-muted);font-size:15px;margin-top:6px}.page-actions{display:flex;gap:10px;flex-wrap:wrap}.stats-row{display:grid;grid-template-columns:repeat(4,1fr);gap:16px;margin-bottom:24px}@media (max-width: 900px){.stats-row{grid-template-columns:repeat(2,1fr)}}.stat-card{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius);padding:20px 22px;box-shadow:var(--shadow)}.stat-card-value{font-size:32px;font-weight:700;letter-spacing:-.03em;line-height:1}.stat-card-label{font-size:13px;color:var(--text-muted);margin-top:8px;font-weight:500}.stat-card--primary .stat-card-value{color:var(--primary)}.stat-card--warning .stat-card-value{color:var(--warning)}.stat-card--success .stat-card-value{color:var(--success)}.panel{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius);box-shadow:var(--shadow);overflow:hidden}.panel-header{padding:20px 24px;border-bottom:1px solid var(--border);display:flex;align-items:center;justify-content:space-between;gap:16px;flex-wrap:wrap}.panel-title{font-size:16px;font-weight:600}.filter-tabs{display:flex;gap:4px;background:var(--bg);padding:4px;border-radius:10px}.filter-tab{border:none;background:transparent;padding:7px 14px;border-radius:8px;font-size:13px;font-weight:500;color:var(--text-muted);cursor:pointer;transition:all .15s;font-family:var(--font)}.filter-tab:hover{color:var(--text)}.filter-tab.active{background:var(--surface);color:var(--primary);box-shadow:0 1px 3px #0000000f}.cases-table{width:100%;border-collapse:collapse}.cases-table th{text-align:left;padding:12px 24px;font-size:12px;font-weight:600;text-transform:uppercase;letter-spacing:.04em;color:var(--text-soft);background:#fafbfd;border-bottom:1px solid var(--border)}.cases-table td{padding:16px 24px;border-bottom:1px solid var(--border);font-size:14px;vertical-align:middle}.cases-table tr:last-child td{border-bottom:none}.cases-table tbody tr{cursor:pointer;transition:background .12s}.cases-table tbody tr:hover{background:#fafbfd}.case-name{font-weight:600;color:var(--text)}.case-meta{font-size:12px;color:var(--text-soft);margin-top:2px}.type-pill{display:inline-flex;align-items:center;gap:6px;padding:4px 10px;border-radius:999px;font-size:12px;font-weight:600}.type-pill--kyc{background:#ede9fe;color:#5b21b6}.type-pill--kyb{background:#e0f2fe;color:#0369a1}.badge{display:inline-flex;align-items:center;padding:4px 10px;border-radius:999px;font-size:12px;font-weight:600;white-space:nowrap}.badge-green{background:var(--success-soft);color:var(--success)}.badge-yellow{background:var(--warning-soft);color:var(--warning)}.badge-red{background:var(--danger-soft);color:var(--danger)}.badge-blue{background:var(--primary-soft);color:var(--primary)}.badge-gray{background:var(--bg);color:var(--text-muted)}.empty-state{padding:64px 24px;text-align:center}.empty-state-icon{width:64px;height:64px;margin:0 auto 20px;border-radius:16px;background:var(--primary-soft);display:flex;align-items:center;justify-content:center;font-size:28px}.empty-state h3{font-size:18px;font-weight:600;margin-bottom:8px}.empty-state p{color:var(--text-muted);font-size:14px;max-width:360px;margin:0 auto 24px}.btn{display:inline-flex;align-items:center;justify-content:center;gap:8px;padding:10px 18px;border:none;border-radius:var(--radius-sm);font-size:14px;font-weight:600;cursor:pointer;font-family:var(--font);transition:all .15s;white-space:nowrap}.btn-primary{background:var(--primary);color:#fff;box-shadow:0 1px 2px #4f46e54d}.btn-primary:hover{background:var(--primary-hover);transform:translateY(-1px)}.btn-secondary{background:var(--surface);color:var(--text);border:1px solid var(--border)}.btn-secondary:hover{background:var(--bg)}.btn-danger{background:var(--danger);color:#fff}.btn-ghost{background:transparent;color:var(--text-muted);padding:8px 12px}.btn-ghost:hover{color:var(--text);background:var(--bg)}.btn:disabled{opacity:.5;cursor:not-allowed;transform:none}.form-group{margin-bottom:20px}label{display:block;font-size:13px;font-weight:600;margin-bottom:8px;color:var(--text)}input,select,textarea{width:100%;padding:12px 14px;border:1px solid var(--border);border-radius:var(--radius-sm);font-size:14px;font-family:var(--font);background:var(--surface);color:var(--text);transition:border-color .15s,box-shadow .15s}input:focus,select:focus,textarea:focus{outline:none;border-color:var(--primary);box-shadow:0 0 0 3px var(--primary-glow)}input::placeholder{color:var(--text-soft)}.error{color:var(--danger);font-size:14px;margin-top:8px}.login-page{min-height:100vh;display:flex;align-items:center;justify-content:center;padding:24px;background:radial-gradient(ellipse 80% 60% at 50% -10%,rgba(79,70,229,.12),transparent),var(--bg)}.login-card{width:100%;max-width:420px;background:var(--surface);border:1px solid var(--border);border-radius:20px;padding:40px;box-shadow:var(--shadow-lg)}.login-brand{text-align:center;margin-bottom:32px}.login-brand .app-logo-mark{margin:0 auto 16px;width:48px;height:48px;font-size:18px}.login-brand h1{font-size:22px;font-weight:700;letter-spacing:-.02em}.login-brand p{color:var(--text-muted);font-size:14px;margin-top:6px}.login-hint{margin-top:20px;padding:12px;background:var(--bg);border-radius:10px;font-size:12px;color:var(--text-soft);text-align:center}.detail-grid{display:grid;grid-template-columns:1fr 360px;gap:24px;align-items:start}@media (max-width: 960px){.detail-grid{grid-template-columns:1fr}}.card{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius);padding:24px;box-shadow:var(--shadow);margin-bottom:20px}.card h3{font-size:15px;font-weight:600;margin-bottom:16px}.back-link{display:inline-flex;align-items:center;gap:6px;color:var(--text-muted);text-decoration:none;font-size:14px;font-weight:500;margin-bottom:20px;transition:color .15s}.back-link:hover{color:var(--primary)}.loading{display:flex;align-items:center;justify-content:center;min-height:200px;color:var(--text-muted);font-size:14px}.spinner{width:24px;height:24px;border:2px solid var(--border);border-top-color:var(--primary);border-radius:50%;animation:spin .7s linear infinite;margin-right:12px}@keyframes spin{to{transform:rotate(360deg)}}.live-badge{color:var(--success);font-size:13px;font-weight:500}.profile-card h3{margin-bottom:16px}.profile-dl{display:grid;grid-template-columns:100px 1fr;gap:10px 16px;font-size:14px}.profile-dl dt{color:var(--text-soft);font-weight:500}.profile-dl dd{font-weight:600;color:var(--text)}.profile-empty{color:var(--text-muted);font-size:14px;font-style:italic}@keyframes row-flash{0%{background:#4f46e52e}to{background:transparent}}.cases-table tr.row-flash{animation:row-flash 1.5s ease-out}.queue-actions{display:flex;gap:6px;flex-wrap:wrap}.btn-sm{padding:6px 12px;font-size:13px}.team-list{list-style:none}.team-list-item{display:flex;justify-content:space-between;align-items:center;padding:14px 0;border-bottom:1px solid var(--border);gap:16px}.team-email{font-size:13px;color:var(--text-muted);margin-top:2px}.team-meta{display:flex;align-items:center;gap:8px;flex-shrink:0}.step-list{list-style:none}.step-list-item{padding:10px 0;border-bottom:1px solid var(--border);font-size:14px;display:flex;justify-content:space-between;align-items:center}.step-list-item--active{background:var(--primary-soft);margin:0 -12px;padding:10px 12px;border-radius:8px;border-bottom-color:transparent}.roadmap--readonly .roadmap-status-hint{margin-top:4px;font-size:9px;font-weight:700;text-transform:uppercase;letter-spacing:.04em;color:var(--primary)}.roadmap{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius);padding:28px 24px 24px;box-shadow:var(--shadow);margin-bottom:20px;overflow-x:auto}.roadmap-track{display:flex;align-items:flex-start;min-width:min-content;padding:0 8px}.roadmap-step{display:flex;flex-direction:column;align-items:center;position:relative;flex:1;min-width:72px;max-width:120px}.roadmap-connector{position:absolute;top:18px;right:50%;width:100%;height:3px;background:var(--border);z-index:0;border-radius:2px}.roadmap-connector--filled{background:linear-gradient(90deg,var(--success),var(--primary))}.roadmap-circle{width:36px;height:36px;border-radius:50%;display:flex;align-items:center;justify-content:center;font-size:13px;font-weight:700;position:relative;z-index:1;border:2px solid var(--border);background:var(--surface);color:var(--text-soft)}.roadmap-step--done .roadmap-circle{background:var(--success);border-color:var(--success);color:#fff}.roadmap-step--active .roadmap-circle{background:var(--primary);border-color:var(--primary);color:#fff;box-shadow:0 0 0 4px var(--primary-glow)}.roadmap-step--upcoming .roadmap-circle{background:#f8fafc}.roadmap-label{margin-top:10px;font-size:11px;font-weight:600;text-align:center;color:var(--text-soft);line-height:1.3;max-width:88px}.roadmap-step--done .roadmap-label{color:var(--success)}.roadmap-step--active .roadmap-label{color:var(--primary);font-weight:700}select{width:100%;padding:10px 14px;border:1px solid var(--border);border-radius:var(--radius-sm);font-size:14px;background:var(--surface);color:var(--text)}